Privacy Policy

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

For purposes of this Privacy Policy, “personal information” means information that identifies, relates to, describes, or can reasonably be linked to you or another individual.

We may collect the following categories of personal information, depending on how you interact with our Services, your location, and applicable law.

Contact Information

This may include:

• Name
• Billing address
• Shipping address
• Email address
• Telephone number
• Other contact information you voluntarily provide

Account Information

If you create an account, we may collect:

• Username
• Password
• Account preferences
• Account settings
• Other information associated with your account

Order and Transaction Information

We may collect information relating to your purchases and transactions, including:

• Products viewed or purchased
• Items added to your shopping cart
• Wishlist or saved items
• Order history
• Returns, exchanges, cancellations, and refunds
• Transaction dates
• Shipping and fulfillment information
• Payment status and confirmation

Payment Information

Payments may be processed through Shopify and/or third-party payment providers. Depending on the payment method you use, information may include payment card details, financial account information, billing information, transaction details, and payment confirmation.

We generally do not directly store complete payment card information when payment processing is handled by Shopify or another payment processor.

Communications

When you contact us, we may collect the information contained in your communications, including information submitted through email, contact forms, customer support requests, or other communication channels.

Device and Technical Information

When you access our website, we may automatically collect information such as:

• IP address
• Browser type
• Device type
• Operating system
• Network information
• Approximate geographic information
• Unique device or browser identifiers
• Referring website
• Pages viewed
• Date and time of access

Usage Information

We may collect information about how you interact with our Services, including pages visited, products viewed, searches, navigation activity, and other interactions with our website.

We may collect some of this information through cookies, pixels, tags, and similar technologies.

2. How We Collect Personal Information

We may obtain personal information from several sources.

Directly From You

We collect information you provide when you:

• Create an account
• Place an order
• Subscribe to communications
• Contact customer support
• Submit a form
• Participate in promotions or surveys
• Post a review
• Otherwise communicate or interact with us

Automatically Through Our Services

Some information is collected automatically when you browse or use our website, including information from your device, browser, IP address, cookies, pixels, tags, and similar technologies.

From Service Providers

We may receive information from companies that provide services to us, such as payment processing, ecommerce technology, analytics, advertising, email, customer support, hosting, fulfillment, and shipping services.

From Third Parties

We may receive information from business partners, marketing partners, social media platforms, advertising providers, or other third parties where permitted by law.

3. How We Use Personal Information

We may use personal information for the following purposes.

Providing and Improving Our Services

We may use information to:

• Process and fulfill orders
• Process payments
• Arrange shipping and delivery
• Manage returns, exchanges, refunds, and cancellations
• Create and manage customer accounts
• Provide customer support
• Remember preferences
• Maintain shopping carts and saved items
• Provide product recommendations
• Improve our website, products, and Services
• Personalize your shopping experience

Marketing and Advertising

Where permitted by law and consistent with your preferences, we may use personal information to:

• Send promotional emails
• Send marketing communications
• Provide information about products, offers, or promotions
• Measure marketing campaigns
• Display advertisements
• Provide personalized advertising based on your interactions with our website

You may unsubscribe from promotional email communications at any time by using the unsubscribe mechanism included in those communications.

Security and Fraud Prevention

We may use information to:

• Protect our website and Services
• Authenticate accounts
• Detect and prevent fraud
• Investigate suspicious or unauthorized activity
• Protect customers and our business
• Prevent illegal, malicious, or harmful activity
• Maintain the security and integrity of our Services

Communications

We may use your information to respond to inquiries, provide customer support, communicate regarding orders, and maintain our business relationship with you.

Legal and Compliance Purposes

We may use and disclose information when reasonably necessary to:

• Comply with applicable laws and regulations
• Respond to lawful requests from government authorities
• Respond to subpoenas, court orders, or other legal processes
• Establish, exercise, or defend legal claims
• Enforce our Terms of Service and other policies
• Protect our rights, property, customers, employees, or others

4. How We Share Personal Information

We may disclose personal information to third parties when necessary to operate our business and provide our Services.

These parties may include:

Shopify and Service Providers

We may share information with Shopify and companies that provide services on our behalf, including:

• Ecommerce and website technology
• Payment processing
• Fraud prevention
• Hosting and cloud services
• Data analytics
• Customer support
• Email and communications
• Marketing
• Advertising
• Order fulfillment
• Shipping and delivery

Advertising and Marketing Partners

Where permitted by applicable law, we may share certain information with advertising and marketing providers to help us measure advertising, reach customers, and provide relevant marketing.

Depending on where you live, you may have the right to opt out of certain forms of sharing or processing for targeted advertising. Where applicable, you may also be able to exercise your choices through your browser’s Global Privacy Control signal.

Third Parties You Direct Us to Share With

We may disclose information when you request or authorize us to do so, including when you use third-party integrations, social media features, or other services.

Affiliates and Corporate Transactions

We may share information with affiliated companies or in connection with a merger, acquisition, financing, sale of assets, bankruptcy, reorganization, or other business transaction.

Legal and Safety Reasons

We may disclose information when reasonably necessary to comply with legal obligations, respond to lawful requests, enforce our policies, investigate suspected violations, or protect the rights, safety, and property of Puri Peptides, our customers, or others.

5. Shopify

Our online store is hosted and powered by Shopify.

Shopify processes information associated with your use of Shopify-powered stores and its related services. Shopify may also use certain information to provide, maintain, secure, and improve its services.

When Shopify processes personal information on our behalf as a service provider or processor, we determine the purposes for which that information is processed, subject to applicable law and our arrangements with Shopify.

Shopify may also process certain information for its own purposes under its own privacy policies.

For more information about how Shopify handles personal information, please review Shopify’s Privacy Policy and Shopify’s Privacy Controls.

6. Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, scripts, and similar technologies to operate and improve our website.

These technologies may be used to:

• Keep items in your shopping cart
• Remember preferences
• Understand website usage
• Analyze traffic
• Improve website functionality
• Measure advertising
• Provide relevant advertising
• Detect fraud and security issues

You may be able to control cookies through your browser settings and, where applicable, through privacy or cookie preference tools provided on our website.

Some website functionality may not work properly if certain cookies are disabled.

7. Third-Party Websites and Services

Our Services may contain links to websites, applications, or services operated by third parties.

We are not responsible for the privacy, security, content, or practices of third-party websites or services that we do not control.

We encourage you to review the privacy policies and terms of any third-party websites or services you access.

8. Children’s Privacy

Our Services are not directed toward children.

We do not knowingly collect personal information from children under the age of majority applicable in their jurisdiction. If you believe that a child has provided us with personal information, please contact us using the information below so that we can review the situation and, where appropriate, delete the information.

9. Information Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no internet transmission, electronic storage system, or security measure can be guaranteed to be completely secure.

You should avoid sending sensitive or confidential information through unsecured communication channels.

10. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing Services, processing transactions, maintaining records, resolving disputes, preventing fraud, enforcing agreements, and complying with legal obligations.

The length of time we retain information depends on factors including the nature and sensitivity of the information, why we collected it, whether we have an ongoing business relationship with you, and applicable legal requirements.

When information is no longer reasonably necessary for these purposes, we may delete, anonymize, or securely dispose of it, subject to applicable law.

11. Your Privacy Rights

Depending on where you live and subject to applicable legal requirements and exceptions, you may have certain rights concerning your personal information.

These may include:

Right to Know or Access

You may have the right to request information about the personal information we collect, use, disclose, or otherwise process about you.

Right to Delete

You may have the right to request deletion of personal information we maintain about you, subject to applicable exceptions.

Right to Correct

You may have the right to request correction of inaccurate personal information.

Right to Data Portability

In certain circumstances, you may have the right to receive personal information in a portable format or request that it be transferred to another organization.

Right to Opt Out of Certain Advertising or Sharing

Depending on applicable law, you may have the right to opt out of certain processing of personal information for targeted advertising or certain forms of sale or sharing.

Where applicable, Puri Peptides may recognize Global Privacy Control (GPC) signals as required by law.

Marketing Preferences

You may unsubscribe from promotional email communications by following the unsubscribe instructions included in our marketing emails.

Even if you opt out of marketing communications, we may continue to send non-promotional communications relating to your orders, account, transactions, security, or other necessary Services.

12. Exercising Your Privacy Rights

To submit a privacy request, please contact us using the information provided in the “Contact Us” section below.

We may need to verify your identity before completing certain requests. The verification information we request will depend on the nature of your request and applicable law.

Where permitted by law, you may authorize another person to submit a privacy request on your behalf. We may require documentation confirming that the person is authorized to act for you.

We will process and respond to valid privacy requests within the timeframe required by applicable law.

We will not discriminate against you for exercising privacy rights provided to you by applicable law.

13. California Privacy Rights

If you are a California resident, California privacy law may provide you with additional rights regarding your personal information.

Depending on your circumstances, these rights may include the right to know/access, delete, correct, opt out of certain sale or sharing of personal information, limit certain uses of sensitive personal information, and receive equal treatment for exercising applicable privacy rights.

California law also provides rights concerning Global Privacy Control signals in applicable circumstances.

California’s privacy laws require businesses to provide specific information about their collection, use, sharing, and retention practices and consumer rights.

If you wish to exercise a California privacy right, contact us using the information below.

14. International Data Transfers

Puri Peptides may use service providers and business partners located in countries other than the country in which you live.

As a result, personal information may be transferred to, stored in, or processed in the United States or other jurisdictions.

Where required by applicable law, we will use appropriate safeguards for international transfers of personal information.

15. Complaints

If you have a concern or complaint about how we collect or process your personal information, please contact us using the information below.

Depending on where you live, you may also have the right to submit a complaint to the privacy or data protection authority in your jurisdiction.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, Services, technology, legal requirements, or privacy practices.

When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.

If required by applicable law, we will provide additional notice regarding material changes.

17. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your personal information, or if you wish to exercise an applicable privacy right, please contact us:

Puri Peptides

Email: puripeptides@gmail.com

Address 1:
9463 Central Ave
Montclair, CA 91763
United States

Address 2:
Unit 1603, 16th Floor
367–375 Queen’s Road Central
Sheung Wan, Hong Kong

When contacting us about a privacy request, please clearly state the nature of your request so that we can respond appropriately.